BLOCKbrief

Front page / Custody

Custody / dispatch 057

Crypto still struggles with a branding problem that blurs the line between legitimate businesses and the scams sharing its vocabulary, and fixing that perception requires consistent repetition rather than a new logo or a slogan

Crypto has a branding problem that no marketing campaign will solve, because the word itself carries both innovation and fraud in equal measure. Every legitimate project...

Crypto still struggles with a branding problem that blurs the line between legitimate businesses and the scams sharing its vocabulary, and fixing that perception requires consistent repetition rather than a new logo or a slogan
Filed 2026-11-05Custody desk

Crypto has a branding problem that no marketing campaign will solve, because the word itself carries both innovation and fraud in equal measure. Every legitimate project shares terminology with schemes that collapsed and took savings with them. That association follows the industry into every meeting with a skeptic. Recovery from earlier scandals is slowed by the industry's habit of recycling the same vocabulary in its marketing.

Repairing the reputation requires visible, repeated evidence rather than clever communication. Audited reserves, published incident reports and compensation for failures communicate more than any advertisement. Industries earn trust through boring consistency and public accountability, not through enthusiasm. Regulators, journalists and customers respond to evidence of controls rather than to statements of intent.

The industry's own advocates often make the problem worse by promising outcomes that no technology can deliver. Honest messaging about what works and what does not would be a competitive advantage, though it is rarely rewarded in the short term. Credibility compounds slowly and disappears quickly. Firms that publish losses and explain what changed rarely get credit immediately, but they earn it eventually.